We want to keep this simple
Firstly any Secured Date, Product or Hire/Service booked is non refundable. Reason being is the date or product etc you've chosen will be unavailable from your booking time. We will contact you with a reminder to pay 5 days before your booking but ultimatly you yourself are responsible for the balance to be paid in full no later than 5 days prior to your booking date.
Balloon Orders:
All balloons etc are made 24hrs before collection or delivery, this is so we can assure there quality. Once the balloons are collected and delivered they are then your resposibility. We recommend you keep them away from high tempretures and direct sunlight. Fluctuating tempretures does effect Heluim and this must be taken into condersation. Personalisation is the responsbilty of yourself and we will only accept resposibilty for only our own mistakes.
Hire Equipment:
All of our Hire equipment is your responsibilty whilst in the hire period. Once we have set up and then leave we take no responsibilty for any accidents or damages that maybe ocurred. Most importantly our Teepee Hires are set up with in mind they will be supervised by an adult period. It is your resonsibilty to ensure we can collect at the agreed time and failure to collect could result in a 24hr hire charge
As a small business we are more than reasonable and endever to work along side of any changed dates etc or damages or any other unforseeable issues to the best of our ability. We are only as successful as our Event/Booking and customer recomendations are our main success. With that said we hope you appreciate all of the above and support us in our business
Thank You
Party Power
